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Jan 16 |
New Training Webinars Posted!
Posted by Gerald Harmens on 16 January 2012 11:15 AM
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Click Here to view all the training webinar series. These training webinars are free of charge. Enjoy! Read more » | |
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Dec 9 |
Intuit Security Certificate Expiration
Posted by Adam Crowley on 09 December 2011 11:20 AM
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Attention Cloud 9 Real Time Clients Applications that access certain websites from Intuit have a security certificate that expired 12/8/11 and may pop up with a certifcate warning when accessing these applications. Intuit is aware of this issue, and is working to resolve it, please be aware that this will not impact the security of your files on our system, and you can select "Yes" when you are prompted whether you wish to continue with the certificate error. If you have any questions regarding this issue, please reference the site below from Intuit: http://community.intuit.com/posts/intuit-security-certificate-expired-or-is-not-yet-valid Read more » | |
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Dec 2 |
Attention Simply Cloud9 Clients:
Posted by Dakota Green on 02 December 2011 12:20 PM
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For our clients currently using the Simply Cloud9 technology to log into their server, be sure to check out our user guide on how to use the new Simply Cloud9 system: Getting Started on Simply Cloud9 NOTE: If you currently log into the system using http://www.cloud9login.com or http://www.myvirtualportal.com, you can omit this message. We apologize for the miscommunication. Read more » | |
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Jul 22 |
To our Mac users and others that are using Safari:
Posted by Charles Coutts on 22 July 2011 11:39 AM
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We are aware of a compatibility issue with Thinworx and the newest release of Safari that came with OS X 10.7 Lion. The issue appears to be affecting only the Safari browser. Please bear this in mind when deciding if you want to upgrade to 10.7 or updating Safari. Thinworx continues to work fine with Firefox, so if you've upgraded your Mac, please download Firefox and use that until our Thinworx engineers can resolve the issue with Safari. We apologize for the inconvenience.
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Apr 8 |
Cloud9Login.com Thinworx 5.1 Update
Posted by Dakota Green on 08 April 2011 04:48 PM
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Hello everyone! This weekend, we will be installing the Thinworx 5.1 update to the cloud9login.com domain. For clients using cloud9login.com to access the e-Dashboard or other programs, you will be prompted to download and install this update to your computer. This is essential so you can continue access to the portal. This update will allow clients who use Mozilla Firefox 4 or Internet Explorer 9 to be able to access the online portal. This also fixes several server-side and end-user bugs. For clients using myvirtualportal.com to access the e-Dashboard, you do not need to install this update to your computer. If you have any questions or concerns regarding this update, please feel free to submit a Help Desk ticket at http://www.cloud9help.com, or call us at (888) 869-0076. - Cloud9 Real Time Support Team Read more » | |
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Apr 1 |
New Toggle server
Posted by Charles Coutts on 01 April 2011 10:37 AM
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For our clients on cloud9login.com, we are currently launching a new toggle server. The toggle server is for our clients who need to be able to use different editions of Quickbooks (Manufacturing Edition, Non-Profit Edition, etc.) Please let us know that you need access to that server by creating a helpdesk ticket or giving us a call at 888.869.0076 ext. 1 Thank you Read more » | |